What is Plus?

Nexopia Plus is our optional premium service. Large sites like Nexopia cost a fortune to run. Money brought in from Plus keeps Nex alive and kicking.

For a list of the VIP features that come bundled with Plus, visit the Plus page.


How do I buy Plus?

Lots of ways...

• Cell Phone
  Charge Plus to your monthly phone bill. It's that easy.
  
• Credit Card
  Pay securely with Visa or Mastercard, including prepaid credit cards (MyTreat Prepaid Visa which can be bought at Safeway Stores.)
  
• Interac Online
  Pay securely through Interac Online
  
• *NEW* PayPal, Amazon Payments, Google Checkout and Paysafecard
  Pay securely by logging into your own account with any of these online payment systems.
  
• Mail
  Mail a cheque, money order, or cash via Canada Post.

How much does Plus cost?

$3 - 2 weeks (cell phone payment only)
$5 - 1 month (pay $5/month)
$12 - 3 months (pay $4/month)
$30 - 12 months (pay $2.50/month, save $2.50/month - 50% savings)


Can I have free Plus?

We cannot give out free Plus, including on a trial basis. There is no point in asking, the answer is automatically "NO".

You DO have the opportunity to earn Plus by completing any sponsored offers on our Plus page!

Several features would not work if everybody had them, such as the ability to browse profiles anonymously. Other features do not make sense to have for a short period of time, such as file uploads, longer profile sections, and creation of a user forum. The few features which would be possible to bundle as a trial package would require additional programming to make it happen, and it is simply not a priority at this time.


How do I use my Plus?

For instructions on how to use Plus features, check out the Using Plus Guide. Please use the Support Forum for questions not answered in the guide, and message me if you need additional help.

Can I transfer my Plus?

We offer Plus transferring as a service to allow users to transfer their Plus to their own new account. Requests to transfer Plus to any other account will be denied. We reserve the right to refuse this service to any user for any reason as we see fit.

Terms for Plus transfers:

• We can only transfer your Plus to your new account. This means no transferring to friends or family members.
  
• You must transfer all your Plus. We do not have the ability to send particular amounts.
  
• This move cannot be undone.
  
• We deduct a one week service charge.
  
• You have to send the message to NexopiaPlus from the account that has the Plus and from your home computer.
  
• We do not move Plus from globally banned accounts or accounts with current forum bans. We also do not move Plus from accounts with abuse issues.
  
• We do not move Plus if it has been moved or purchased in the last month.
  
• Other conditions/restrictions may apply.
  

If you agree to these terms and wish to have your Plus transferred, you must send NexopiaPlus a message from the account with Plus containing the following information:

• The username of the account to which you want to transfer the Plus.
  
• A statement that shows you understand that one week of Plus will be deducted.
  

Please remember to send this message from the computer you use most frequently.


Can I recover lost Plus?

If you lose control of your account it is possible to retrieve lost Plus. Depending on the situation we may be able to help.

If your account has been hacked (but is still active) or you have forgotten your password (and cannot retrieve it), you need to report abuse on that account and have it frozen before you message this account. If your account was deleted you do not have to do so.

Once the account is frozen, please send NexopiaPlus a message from your new account containing the following information:

• The user name of the frozen account.
  
• The user name of the new account.
  
• A statement that shows you understand that one week of Plus will be deducted.
  

If your account has already been deleted, we have no way of retrieving the Plus from it.

Cell Phone

Charge your Plus to your monthly phone bill. It's that easy.

• Click the “Buy Now� button under the Mobile Payment section.
  
• Enter the username that you would like to purchase Plus for.
  
• Select the country that your phone contract was signed for.
  
• Select your Mobile carrier and enter in your phone number.
  
• When you receive the text, enter in the pin number that was sent to you in the box on the screen.
  
• Once it has verified your pin, the Plus will be activated on your account.

Prepaid Credit Cards

Prepaid Credit Cards may be used just like any other credit card to make purchases, but are pre-funded "stored-value" cards. This means that you load funds onto your card in advance. The stores that are selling these cards include Bell stores (in BC, Alberta and Ontario) and VanCity Bank (Vancouver area only). You pay a $2 purchase fee for the card and then you can load your funds (anywhere from $25 to $500) on to the card to make your purchases! To find out more, click here.

If you live in western Canada, you can purchase a Mytreat pre-paid VISA gift card which works at any merchant where VISA is accepted, including on Nexopia.com. You can get it at any Safeway store or Mac's Convenience store. For more information on Mytreat gift cards, click here.

Make sure you call ahead, because not all locations have stock and not all staff knows that you don't have to be 18.




Credit Card

Make sure to have authorization from the card holder. Using someone's credit card without their explicit permission it is considered fraud, just like stealing from a store.

You have to fill in all the billing information. Our provider verifies this information. If you use a prepaid credit card such as SoloMobile, you can type "SoloMobile" into your street address. Make sure to fill in the remaining information correctly.